AGENTS
Agent design & build
Sales, service, and operations agents designed around your processes — topics, actions, and escalation paths your team can trust.
Agentic CRM
Salesforce Agentforce consulting, done responsibly.
7ecom LLC designs, builds, and governs Agentforce agents that do real work — with Claude available as a model option inside Agentforce, we help you choose the right intelligence for each workflow and keep humans in control.
Registered Salesforce Consulting Partner4.93 rating · 7 reviews8 Salesforce certifications
What we deliver
From first agent to governed operations.
A complete Agentforce practice — strategy, build, safeguards, and the measurement that keeps agents honest.
MODEL STRATEGY
Claude model enablement
Guidance on running Claude as a model option inside Agentforce, including use cases where its reasoning and document handling shine.
SKILLS
Skill & prompt systems
Reusable skills, instructions, and prompt architecture for drafting, triage, document analysis, and next-best-action workflows.
TRUST
Governance & safeguards
Permission mapping, human review checkpoints, data handling rules, and controls built for regulated-industry requirements.
OPERATIONS
Evaluation & optimization
Quality testing, observability through Agentforce Command Center, and structured reviews that keep agents accurate and accountable.
ADOPTION
Training & adoption
Enablement for admins, developers, and end users so agentic workflows actually stick after go-live.
How engagements run
A measured path to production agents.
- 01
Discover
Identify the workflows where an agent removes real friction — not novelty for its own sake.
- 02
Design
Map topics, actions, permissions, and human review before anything is built.
- 03
Pilot
Launch a bounded agent, measure quality, and iterate with your team.
- 04
Scale
Extend what works across teams with governance, monitoring, and support in place.
Ready when you are
Put an agent to work on your toughest workflow.
Tell us where your team loses hours — we’ll show you what a well-governed Agentforce agent could take over, and what it should never touch alone.
- Sales Cloud
- Service Cloud
- Agentforce
- Claude enablement